NETS QR and eNETS Down, Banks Working to Fix the Problem

On Friday, November 3, NETS-related services experienced a temporary outage due to connectivity problems, leading to issues where some users reported payments not reflecting correctly or being charged multiple times.

NETS addressed the situation in a Facebook post around 12:20 pm, acknowledging intermittent connectivity problems with NETS QR and eNETS and working to stabilize the service.

Concurrently, DBS informed users that NETS-related services, including NETS QR Scan & Pay, were temporarily unavailable.

Around 1:25 pm, NETS updated that their services were back to normal.

Several stallholders at Hawker Centre encountered difficulties with the QR payment service, prompting diners to make cash payments instead.

Some users lamented missed discounts due to the service disruption.

Lost count of the number of times the bank system failed in 2023.

What are your thoughts?

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