A heartfelt message from Singapore-based eatery OK Chicken Rice went viral on social media after the business addressed an ongoing issue of food theft by individuals posing as delivery riders. In their public post, the company outlined the rising incidents where unknown persons misrepresented themselves as delivery riders to pick up food orders they did not make or were not assigned to. The post highlighted how these impersonations have disrupted operations and affected both staff and legitimate customers. According to OK Chicken Rice, when an impersonator steals food meant for actual riders, it leads to confusion and delays. The real delivery person is left unable to find the correct order and often must rejoin the queue, causing further delays. Meanwhile, the paying customer ends up waiting longer than expected, growing frustrated with the experience. The staff, caught in the middle, are subjected to blame and scolding, despite the situation being out of their control. The rest...
Grab officially launched its first autonomous vehicle (AV) shuttle service on July 9, 2025, transporting employees between its One-North headquarters and the nearby MRT station. The pilot program runs during off-peak hours from 2:00pm to 4:00pm daily and involves a 22-seater electric autonomous bus developed in collaboration with Korean AV manufacturer Autonomous A2Z. The shuttle service is available exclusively for Grab staff and is not open to the general public. Employees can track the shuttle’s real-time location through the Grab app. A trained safety driver will be onboard at all times to ensure safe operations and intervene if necessary. The AV shuttle operates on a fixed 3.9km loop that has undergone over 100 hours of route training prior to launch. During this training phase, the vehicle was calibrated to detect and respond to road elements such as lane markings, traffic lights, zebra crossings, and unexpected obstacles like jaywalkers and traffic disruptions. The AV is e...