On August 6, commuters along Singapore’s East-West Line endured massive delays of up to five hours due to a point machine fault near Jurong East MRT station. The breakdown started around 6:00 am, forcing trains to operate at reduced speeds of 18km/h for safety, affecting eastbound services as far as Buona Vista.
Commuters reported waiting up to 45 minutes, with chaos unfolding at bridging bus points and poor communication from train staff. Some compared the situation to the major six-day disruption in September 2024.
Free buses were provided but passengers complained about unclear directions and poor crowd management. Many questioned why passengers were allowed to board trains during the fault and called for better maintenance and transparency.
Train services resumed at 11:00 am, but frustrations lingered, with social media filled with demands for more reliable service. No injuries were reported, and police were not involved, but public trust in the MRT system has taken a hit.
Comments
Post a Comment