A 57-year-old British man Richard Michael Roll Burridge, is set to be charged in court on March 17 after allegedly verbally abusing an airline staff member and damaging airport property at Changi Airport. The incident took place on March 8 at Terminal 3, prompting authorities to be alerted.
According to investigations, the man had boarded his flight from Singapore to London when he realized that he had misplaced his mobile phone. In a panic, he decided to leave the aircraft to search for it at the airport lounge where he had been earlier. However, once he entered the gate hold room, a female airline staff member assisted him by checking with the lounge staff, only to inform him that his phone was not found.
As the scheduled departure time was nearing, she warned him that if he left the gate hold room, he would be officially offloaded from the flight. This apparently triggered the man, who then lashed out at her with a series of abusive and derogatory remarks. Instead of calming down, he walked towards the aircraft and, in a fit of rage, kicked a wall panel of the aerobridge, causing damage to airport property.
As a result of his actions, the airline offloaded him from the flight, and the Airport Police Division was called in to handle the situation. He was later detained for investigation.
Assistant Commissioner of Police M Malathi emphasized that any form of harassment or abusive behavior towards airport and airline staff would not be tolerated. Such actions disrupt airport operations and compromise the safety and effectiveness of staff in carrying out their duties. The police will take a firm stance on such cases and will not hesitate to take action against offenders.
The man now faces multiple charges. If convicted of using abusive language, he could be fined up to S$5,000 (US$3,700), jailed for up to six months, or both. Additionally, for mischief resulting in damage to property, he could face a prison term of up to two years, a fine, or both.
This incident serves as a reminder that unruly behavior at airports can have serious legal consequences. Whether due to frustration or personal circumstances, passengers are expected to adhere to airport regulations and maintain appropriate conduct while interacting with staff.
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