On the morning of 10 April 2025, a physical altercation broke out between two men at the bus lane leading into Singapore via the Bangunan Sultan Iskandar (BSI) Customs Complex in Johor Bahru. The confrontation reportedly stemmed from one of the men cutting the queue, sparking anger and eventually escalating into a fight. The incident took place at around 7:00 AM and was captured on video by bystanders, going viral on various social media platforms later that day.
Johor Bahru Selatan District Police Chief, Assistant Commissioner Raub Selamat, confirmed that the Johor Bahru Selatan District Police Headquarters received a report on the incident at around 3:00 PM the same day. The report was lodged by a 21-year-old local man involved in the fight. According to the police statement released on 10 April 2025, the altercation involved pushing, punching, and loud verbal exchanges between the two men, occurring between two buses in the crowded bus lane area.
The situation was eventually calmed by several individuals present at the scene, but the footage of the confrontation continued to spread rapidly online, drawing widespread attention. Assistant Commissioner Raub explained that the case is being investigated under Section 160 of the Penal Code, which covers affray. If convicted, the individuals involved could face a jail term of up to six months, a fine of up to RM1,000, or both.
In his statement, Raub also urged the public to refrain from sharing the video further, stating that its circulation could lead to speculation and interfere with the police investigation. He emphasized the importance of letting the authorities handle the matter appropriately. At the same time, the police are seeking witnesses or anyone with additional information about the incident. Those able to assist have been asked to contact Investigating Officer Inspector S Sivakumaran at 019-5127410.
In a new development, another video has resurfaced online, believed to have been filmed in March 2025. This earlier clip shows a similar altercation at the same BSI bus lane, also reportedly triggered by a queue-cutting incident. Although it has not been officially verified, many online users believe that the man involved in both videos could be the same individual. The resemblance and nature of the conflicts have led netizens to speculate that the person may be a repeat offender.
The reappearance of this second video has intensified public sentiment. Many are now calling for authorities to take firm action, not only against the individual but also to increase ground enforcement at busy checkpoints such as BSI. Some have expressed frustration over the lack of order during peak travel times and are urging for more visible security personnel or crowd control measures to prevent similar confrontations in the future.
Online discussions also highlight concerns over commuter safety, especially for those who cross daily between Johor and Singapore. Many believe that stricter enforcement against queue-cutting could deter such altercations and promote a more civil commuting experience.
As of now, the authorities have yet to officially confirm if the same individual was involved in both incidents. The investigation into the 10 April 2025 case remains active, with police promising to review all relevant footage and witness accounts thoroughly.
This incident serves as a reminder of the importance of patience and mutual respect in public spaces, especially in high-stress environments like border crossings. The authorities have reiterated their commitment to ensuring safety and order at major transit points and continue to call for public cooperation in maintaining peace.
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