On 11 July 2025, enforcement officers apprehended 22 drivers for offering illegal ride-hailing services within Singapore and for cross-border transport between Singapore and Malaysia. These operations were carried out at Changi Airport and Gardens by the Bay, both known hotspots for unauthorised point-to-point pickups. The 22 vehicles used in these illicit activities were impounded immediately.
These drivers were found operating without the required Public Service Vehicle Licence (PSVL), a mandatory legal requirement for all individuals providing commercial transport services. Offering such services without the necessary licence not only violates regulatory requirements but also poses a significant threat to public safety, as such vehicles may not be covered by commercial insurance policies. In the event of an accident, passengers could face challenges claiming insurance or medical compensation.
The enforcement action followed tip-offs from the National Private Hire Vehicles Association (NPHVA) and concerned members of the public. Their information enabled authorities to strategically deploy officers to target known illegal pick-up points. According to officials, this coordinated crackdown is part of ongoing efforts to curb illegal point-to-point transport services across the island.
Authorities stressed that unauthorised ride-hailing operations compromise the livelihoods of law-abiding, licensed private-hire and taxi drivers who operate under strict regulatory standards and incur licensing costs. Illegal drivers undercut market rates and do not face the same financial and safety obligations, creating unfair competition within the transport sector.
The Land Transport Authority (LTA) issued a statement reminding the public not to engage or support such illegal services. They emphasised that users of unlicensed ride services take on significant personal risk, particularly in cross-border operations to and from Malaysia, where legal jurisdiction and insurance complications may arise.
Penalties for drivers caught providing such services are severe. Under Singapore law, offenders may be fined up to $3,000, imprisoned for up to six months, or both. In addition, vehicles used in the commission of the offence may be forfeited to the state.
Authorities reiterated that strict enforcement will continue across the island to deter unauthorised drivers. They also warned that future operations may involve undercover surveillance and expanded checkpoints at both public and private pick-up locations.
The 11 July 2025 enforcement action serves as a clear message to illegal drivers and an important reminder to commuters to verify the legitimacy of the transport services they engage. LTA reaffirmed its commitment to protecting commuter safety and ensuring a level playing field for all transport providers.
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