On 21 August 2025, Sun Xueling announced that the Land Transport Authority had intensified enforcement against illegal ride-hailing services, leading to the impoundment of four vehicles over the past two weeks. The operations, carried out at Gardens by the Bay, Changi Airport, and land checkpoints, were prompted by feedback from the National Private Hire Vehicles Association (NPHVA) and the public.
The drivers involved will be charged for providing unlicensed services, which not only breach regulations but also expose passengers to safety risks due to the lack of insurance coverage. Sun noted that enforcement processes have been refined, stressing that while consumers need travel options, especially for cross-border trips to Malaysia, these must be provided safely and fairly.
According to some PHV drivers, one of the vehicles impounded may be linked to a viral video circulating online, though this remains unverified. Investigations and enforcement efforts are ongoing.
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