On August 20, 2025, Grab users in Singapore and Malaysia were shocked to see ride fares displayed at over S$1,000 due to a temporary system glitch. The error was first reported around noon and lasted about 20 minutes before being resolved. Grab confirmed the problem, calling it a “temporary system issue” that led to “abnormally high prices” being wrongly shown in the app.
The unusual fares went viral online, with many joking that it was “cheaper to take a flight.” With driver saying "This is not Mao Shan Wang, but a Manchu-Han Imperial Feast (满汉全席). While Grab apologised for the inconvenience, it remains unclear if any users were charged at those inflated prices.
The glitch sparked mixed reactions, some commuters raised concerns about system reliability, while others treated it as a humorous hiccup. Normal operations resumed shortly after the issue was fixed.
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